Posts in Customer and Public Service

These blog posts address the issue of customer service in the Caribbean, for both the public and the private sector. We are now in a global village and the world is moving rapidly. We have a tendency to be complacent about our business practices. A tsunami of change is coming and if we do not up our game we shall be washed away.

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February 26, 2020
Respect! ... our time It is often said that Caribbean people are laid back; that they are... (more)